The benefits of using gaming as a learning tool include:
- Compliance Training - The ability to apply consistent training across all parts of an organisation.
- Training for specific job functions - Retention of information is very high.
- IT Training - Simulation-based games allow employees to learn and practice needed physical and mental skills, and thus is more effective when they get on the job.
- Customer Service Training - Interactive and reflects real situations, instant feedback and learning takes place as a result of their responses
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