Diversity and Equal Opportunities

Lot 4 covers Diversity and Equal Opportunities knowledge, skills and working practices in order to deliver the services diverse customers need. This is a critical area across the public sector as it is a requirement to embed diversity and equality into all policies.

This may include strategic and /or operational developement. Work will be across a range of business functions and across all levels within organisations.

Types of courses include:

• Legislation
• Bullying / Harassment
• Incident Investigation
• Disability Awarnesss
• Deaf Awarness/Hearing Impairment including Sign Language
• Cultural / Religious / Gender Awareness
• Website Acessibility e.g. W3C
• Work/Life Balance
• Visual Impairment

Case Study: Cabinet Office